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UPB Dental Academy Blog

A Dental Blog Like No Other

Welcome to the UPB Dental Academy Blog! We’re regularly providing our community of dental professionals with informative, helpful content. Be sure to bookmark us and check back regularly!

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Habit 4: Lack of Documentation when Managing Patient Expectations

Habit 4: Lack of Documentation when Managing Patient Expectations

We all know what informed consent is. Some of us do this verbally; others have it written and even signed by the patient. But your informed consent is only as good as your ability to anticipate what you expect to happen as well as the unexpected, but even more...

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Habit 2: Urgency over Importance

Habit 2: Urgency over Importance

You are 40 minutes behind, your next two patients are waiting in your reception area, likely getting irritated at this point, and this one won’t stop talking. Why do some people feel the need to give us minute details of every single thing that led up to this one...

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Habit 1: Blaming Others

Habit 1: Blaming Others

It’s because of this that I am here… This happened to me… They did this to me… It’s their fault… My patients won’t… My staff won’t… This won’t work here… Do you ever find yourself saying something like this? Do you blame others or events for what’s happening in your...

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7 Habits of Highly NOT-Effective Dentists

7 Habits of Highly NOT-Effective Dentists

Steven Covey wrote: “Begin with the end in mind”. He wrote one of my all-time favourite books, 7 Habits of Highly Effective People. And though, when I read it, I was very young and idealistic, that one line made everything easier… and calmer. Thinking ahead to the...

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Ten Rules of an Unusual Dental Practice

Ten Rules of an Unusual Dental Practice

Most dentists are constantly feeling stressed. It can come in the form of worry over money, or fear over a complaint, or shame over a disciplinary decision. It can show its face daily when patient after patient looks to their Insurance Gods to make decisions about...

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I want to file a Complaint against my Patient

I want to file a Complaint against my Patient

Hello, hi, I would like to file a complaint. Ok, can I have your name? Yes, it’s George Clooney. Hi, Mr. Clooney. What’s your dentist’s name? It’s Dr. Clooney. I AM the dentist. I am not sure I understand… I want to file a complaint. I AM the dentist. Ahhh… you want...

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The 7 Habits of NOT-Effective Dentists

The 7 Habits of NOT-Effective Dentists

Steven Covey wrote: “Begin with the end in mind”. He wrote one of my all-time favourite books, 7 Habits of Highly Effective People. And though, when I read it, I was very young and idealistic, that one line made everything easier… and calmer. Thinking ahead to the...

read more
I Made a Decision

I Made a Decision

I made a decision. I actually made this decision so many times before, but fear, pressure, and patients whining and complaining made me go back again. But this time, it’s different. This time, I am different. COVID changed me. Well, not really covid, just the way...

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